Your privacy is important to us and we are committed to ensuring your privacy and data is protected.
We will use the information we collect about you in accordance with the General Data Protection Regulation 2018 and the Privacy and Electronic Communications Regulations 2003.
Should we ask you to provide certain information by which you can be identified when using this website, you can be assured it will only be used in accordance with this privacy policy.
What information we collect
We collect information you give us when you list or arrange to view a vessel for sale with Topsail Marine Yacht Brokers, or when you communicate with us regarding questions, queries or feedback.
The information we collect about you may include:
Personal Data:
路 Your name
路 Email address
路 Telephone numbers
路 Postal address
We may use your data to
路 Arrange viewings
路 Contact you about vessels that you may be interested in if you have asked us to do this
路 Ensure we know how you prefer to be contacted
路 Create sales paperwork
路 Send you invoices
路 Undertake customer survey questionnaires
Anonymous data collected through this website
In addition to the information we collect as described above, we use technology (cookies) to collect anonymous information about the use of our website.
路 The Internet Protocol (IP) address of your computer (anonymised to protect your data) and details of which version of web browser you used.
路 The country of which the site is being viewed from (estimated from the IP address)
路 Information on how you use the site, using cookies to
This technology does not identify you personally; it simply enables us to compile statistics about our visitors and their use of our website. We use this anonymous data to improve the content and functionality of our website, to better understand our customers and visitors, and to improve the services we offer.
Cookies
In order to collect the anonymous data described above, we may use temporary “cookies” that remain in the cookies file of your browser until the browser is closed.
Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.
If you choose to accept these cookies, we believe that it will only enhance your experience on our website. If you choose to accept these cookies, we can’t change that choice for you in the future. We may add further cookies which we consider to be no intrusive in the future. By agreeing to the cookies today, you are also agreeing to cookies which we may choose to use in the future.
The cookies that we collect are:
Cookie Law Compliance – This cookie is placed if you click the Allow button in the cookie message. It tells us you have given your consent to the use of cookies on our site and stops this message from displaying.
Website Analytics data – We’ll not collect data that enable us to identify you. The only cookies which you may consider could be intrusive are those that identify which county/area of the country you come from, and if you are a new, or returning visitor.
We use Google Analytics to collect data about website traffic and user behaviour. This helps us to improve the way our website works, for example by making sure users are finding what they need easily.
You Tube cookie – We use this cookie to help maintain the integrity of video statistics, prevent fraud and improve site and video experience. If you play any of the videos in our website, it will drop a cookie.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Access to customer information is strictly controlled and is held in the UK.
Third Parties
We will not share any of your personal details with any other third parties for marketing, market research, or commercial purposes.
We may pass on your personal information if required to law enforcement agencies, regulatory bodies (e.g. Norfolk Broads Authority) or legal advisors.
Links to other websites
Our website may contain links to enable you to visit websites of other organisations that may be of interest to you. If you follow a link to any of these websites, please note that we do not have any control over that website which will have their own individual privacy policies on how they collect and store your data.
Controlling your personal information
You may request details of personal information which we hold about you under the General Data Protection Regulation (2018). We will provide this to you within one month of the date request, free of charge, unless the request is excessive, repetitive or unfounded.
If you believe that any information we are holding about you is incorrect or incomplete, please write to us or email us. We will promptly correct any information found to be incorrect.
Contact Us
If you have any questions about this policy
You can email us at: Info@topsail.co.uk
Phone us at: 07977 923952
Write to us at: Topsail Marine Yacht Brokers, The Bleach, The Street, Dilham, North Walsham, NR28 9PX
Changes to this policy
Topsail Marine Yacht Brokers may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.
The last changes to this policy were on 1st December 2022.
Please contact us if you require our Norwich postal address.
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